Rivet News Radio makes hold time smarter, with InterCall partnership
Conference call participants hear Rivet’s news while waiting on hold
CHICAGO – December 2, 2014 – HearHere Radio, the company behind Rivet News Radio, announces a partnership with InterCall, the world’s largest conference and collaboration services provider. The deal brings Rivet’s top news playlists to InterCall’s Reservationless service, providing callers with national and world news while waiting for calls to begin.
“Rivet’s smart audio content works seamlessly with InterCall’s technology to enhance the ‘on-hold’ experience with engaging stories that will improve participant satisfaction,” said John MacLeod, CEO of HearHere Radio. “News stories are short, complete, relevant and are refreshed throughout the business day. And this is just the beginning of our plans to make Rivet stories available across all devices and services with Rivet Select.”
Recently launched, Rivet Select is tailored to meet the needs of business partners and individual clients. Rivet’s content team and lab of technical engineers collaborate to develop specialized news streams for play in commercial spaces – providing everything a business needs to connect with customers and create a unique experience.
Rivet was recently featured in the Apple App Store as a Best New App for bite-sized news. The service delivers personalized audio playlists with a variety of current news updates to iPhones, Androids and Jaguar Land Rover InControl units. The same bite-sized news content is now featured by Rivet Select, a product that provides businesses with an informative, curated stream of news, free of bias and utilized by InterCall.
“InterCall is always working to improve the user experience and productivity when people collaborate,” said Rob Bellmar, Executive Vice President of Conferencing and Collaboration at InterCall. “Adding an option like Rivet News fits that philosophy by giving waiting participants some current news items that might be overlooked throughout their day. It provides a perfect ice-breaker moment when a meeting begins, similar to the usual banter that occurs in person.”
For more information on HearHere Radio and Rivet, visit www.rivetnewsradio.com. For more information about InterCall visit www.intercall.com.
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How to get news on call waiting with InterCall and @RivetRadio
InterCall, a subsidiary of West Corporation, is the largest conference and collaborations service provider in the world, and a leading provider of global cloud-based unified communications services. Founded in 1991, InterCall offers telephony, messaging and conferencing and collaboration tools for businesses of all sizes, from large global enterprises to small or regional companies. With a global footprint and broad service capabilities, InterCall’s flexible models for hosted, managed and on-premises communication services help companies get the most out of their business processes.
InterCall’s strong U.S. presence, including four call centers and 26 sales offices, is bolstered by operations in Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit www.intercall.com.
About HearHere Radio
HereHere Radio, Inc. is creating a surprising and engaging Smart Audio Network for news. Tune in to custom, topical playlists with Rivet News Radio and Rivet’s enterprise API for business. Featured by Apple as “The Best in Bite-Sized News,” Rivet has grown from iPhone, Android, and car apps into a platform powering the Audio of Things around the world. It’s radio re-imagined.
Rivet News Radio Channels:
Twitter – http://www.twitter.com/rivetradio | @rivetradio
Facebook – http://www.facebook.com/rivetnewsradio